Protecting Business

Your clients trust their business operations and reputations to the services you provide. Any interruption can quickly be translated into lost revenue, lower profit or even lost clients.

Business Continuity Services such as Backup as a Service (BaaS) and Disaster Recovery as a Service (DRaaS) are two of the most attractive — and profitable — cloud service offerings you can sell to your clients. While some of your clients might be risk adverse to cloud technology, these business continuity services can be leveraged as excellent cloud entry points, making it easy for you to deliver cloud service technologies to your clients.

Your clients can utilize these services in two ways:

  • Off-Cloud (hybrid): with an Xterity cloud as backup to your clients on premise infrastructure and applications, using secure networking connections
  • On-Cloud: with your clients applications running in a secure Xterity cloud datacenter and backed up in another secure Xterity datacenter using secure networking connection.

Xterity provides business continuity services as a highly-available environment deployed across multiple datacenters. The Xterity datacenters are independent clouds in separate locations with numerous redundancies for hardware, power, and connectivity.

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Easy to Configure and Manage, Cost Effective

Unlike most business continuity services, which are complex to setup and manage, Xterity BaaS and DRaaS are easy to configure.

For BaaS, pricing is based on the amount of storage used on a monthly basis. DRaaS is charged based on storage requirements and virtual and physical servers needed for a solution environment. This provides flexibility and cost efficiency for your clients by allowing them to select only the infrastructure that is critical to their operations for recovery protection, thereby paying only for what they actually need.

Comprehensive Business Features

Xterity’s comprehensive functionality lets service providers design, price, deliver, license, bill, manage and upsell cloud solutions to their client base. Our intuitive drag and drop self-service portal makes it easy to design and build new cloud services, and the integrated billing, invoicing, pricing, ticketing, monitoring and tracking capabilities manage and charge for resources as they are consumed. It also has unique features to support a multi-tier channel business model such as white labeling, account management, contracting, margin analysis, ticketing and more.

Real Time Monitoring and Support

Xterity Services include a comprehensive management, monitoring and ticketing system that provides key alerting data for any technical issues, displays open tickets and the status of backup processes. Users have access to the system for the resources they have provisioned.

Enterprise-Class Infrastructure with N+1 High-Availability

Xterity is built on enterprise-class hardware and proven converged infrastructure software. Xterity provides integrated high availability (HA) failover and resilience, with high availability provided at both the virtualization layer (HA cluster) and the hardware layer. Our HA capabilties enable self-healing from numerous common faults including hardware failure, massive spikes in utilization, or connectivity loss to the Internet or storage.

Technical Support

Xterity provides 24x7x365 global technical support for all its technology service provider partners. Xterity’s experienced and knowledgeable technicians are dedicated to ensuring the availability of each and every cloud service, for each and every partner and their clients.